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Wednesday, November 8, 2023 | |
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Having Difficult Conversations Location: Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492 Fees:
Session five focuses on understanding the principles of and the tools needed to initiate challenging conversations. This interactive session begins by discussing conflict—an inevitable challenge every leader faces, and includes a structured approach to addressing conflict effectively. The session will explore the role conflict plays in the process of change and when conflict can be healthy—key factors in understanding how to resolve differences in perspective and experience present among individuals. Participants will leave this session with a step-by-step approach for having difficult conversations. The process includes determining goals, expected outcomes of the conversation, evaluating the present moment and audience, and preparing and delivering the message. Sarah Campbell Arnett, MA, NCC, BCDMT, BCC, CCMP, will present. This is session five of the six-session Essential Skills Every Leader Needs education series. If you'd like to register for the full six-session series, please e-mail CHA Education Services at EducationServices@chime.org. View Brochure | Registration for this event is now closed.
Building Resilience Location: Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492 Fees:
As cases of burnout among healthcare workers continue to spike—due in part to the added stress associated with COVID-19, resilience remains a top-cited antidote. Join your colleagues for this program on Building Resilience, part of CHA’s Leadership Development series. This interactive session will present research on the elements of resilience, the science of how the human brain works when encountering a threat or reward, and strategies and tools that can be utilized to increase personal resilience. This program is designed to help all healthcare professionals combat burnout that impacts both personal and organizational development. Space is limited, be sure to register today! View Brochure | Registration for this event is now closed. |