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Program Listing

If you have questions or experience problems registering, please contact CHA Education Services at 203-294-7263 or educationservices@chime.org.


Cancellation Policy

Cancellations received ten business days prior to the program date will receive a full refund minus an administrative fee. After that time, you may send a substitute. There is no refund.

Inclement weather

In the event of inclement weather, call 203-265-7611 after 6:30 a.m. and select option #4 for a cancellation update.


2018 Joint Commission Standards and National Patient Safety Goals Update
Wednesday, January 31, 2018
9:00 AM - 4:30 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

National expert Diana Scott, Sr. Director, Vizient, will present CHA’s annual full-day program outlining The Joint Commission’s new standards and national patient safety goals for 2018 and challenges from 2017 with strategies for compliance. Ms. Scott will also review survey process changes, patient safety and Sentinel Event alerts and tips, and CMS focus areas, as well as best practices for a successful survey. CHA is also pleased to have Mark A. Crafton, MPA, MT(ASCP), Executive Director of State & External Relations, at The Joint Commission (TJC), and Jennifer M. Hoppe, MPH, Senior Associate Director, State and External Relations at TJC, join the program. Their presentations will include an overview of the new process for surveyors to determine the severity of non-compliance with all accreditation and certification requirements, and a new report format that will more clearly illustrate priority issues impacting patient safety. Attendees will also receive information on compliance data on challenging accreditation standards in Connecticut hospitals.

Breakfast and lunch will be provided; registration and breakfast begin at 8:30 a.m.

View Brochure | Event Registration


Lean Principles: Project Charter Preparation and Planning
Thursday, February 1, 2018
9:00 AM - 12:30 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

Lean principles and methodology are valuable in improving healthcare, but evidence shows that learning about the principles and methodology is simply not enough. In order to get the desired results, the principles must be applied. This program—a follow-up to CHA’s two-part Lean Principles: Process Flow and Value Stream Mapping in Healthcare—provides an overview of the methodology and tools needed for planning process improvement initiatives in your organization.

This is a “how to make it happen session” and will explain (and provide examples of) the elements of an effective project charter, a pre-requisite to any successful improvement initiative. When properly prepared, the charter focuses the team on the business case, problems, objectives, outcomes, and is a major factor in preventing project scope creep.
Participants are asked to bring with them a process improvement opportunity currently under consideration at their facility, enabling them to create a draft charter as part of their actionable plan toward their process improvement initiative.

NOTE: This program is designed for those that attended CHA’s Lean Principles: Process Flow and Value Stream Mapping in Healthcare—or those with a basic understanding of Lean principles and familiarity with the terminology. Clinical leaders, operational managers, continuous improvement coordinators and other change agents will benefit from learning this methodology to properly plan team oriented improvement initiatives.

Breakfast will be provided; registration and breakfast begin at 8:30 a.m.

View Brochure | Registration for this event is now closed.


Engaging Community Members to Cultivate a Culture of Patient and Family-Centered Care Webinar
Tuesday, February 20, 2018
2:00 PM - 3:00 PM
Live Webinar, Presented at your Facility

Fees:

There is no fee for this event.

The Institute of Medicine (IOM) has declared that patient-centered care is a hallmark of high-quality care.  Through these webinars, participants will learn best practice strategies to advance patient-centered care delivery and a culture which sustains it.  There is no cost to participate, but pre-registration for each webinar is required.  Tiffany Christensen, a nationally recognized public speaker and the author of three books exploring advocacy, end of life planning and partnership strategies in healthcare is the presenter.

The monthly webinars are being offered under the Hospital Improvement Innovation Network (HIIN) a CMS national initiative aimed at advancing patient and family engagement and reducing events of preventable patient harm.

View Brochure | Event Registration


The Basics of Budgeting
Monday, February 26, 2018
9:00 AM - 3:00 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

Many healthcare department managers have traditionally risen from the professional ranks as
successful clinicians or technicians but with little or no formal business financial training. As a
result, many are thrust into a chaotic environment without the necessary knowledge or tools in
financial management. Skills in planning and budgeting are essential if they are to achieve the institution’s mission and contribute to “bottom line” results, particularly in an environment of chronic federal and state underfunding. In a very real sense, these represent survival skills for both managers and organizations. This member-requested management development program, part one of a two-part series, provides managers with an introduction to budgeting concepts, including calculating the volume budget and a revenue budget, tools to develop staffing plans, and salary and supply budgets, and information on how best to handle capital and equipment requests. Bill Ward, a popular and dynamic lecturer on financial management in healthcare returns at member request to present the program. Part two of this program is planned for April 24, 2018.

Breakfast and lunch will be provided; registration and breakfast begin at 8:30 a.m.

View Brochure | Event Registration


Healthcare Financial Management - an Overview
Tuesday, February 27, 2018
9:00 AM - 3:00 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

Because healthcare delivery methods and payment systems are changing rapidly, carefully managing the financial health of the organization is more important than ever. Resources are scarce and stretched to the breaking point. Doing more with less is routine. The need for sound business and financial management tools—survival skills—is paramount for all managers. These include planning and budgeting, financial analysis, and maximizing resources, all of which are essential if managers are to achieve the institution’s mission and financial results. Bill Ward will present the program.

Please note: this program was previously called Financial Skills for Managers and is targeted to those with limited exposure to financial management concepts.

Breakfast and lunch will be provided; registration and breakfast begin at 8:30 a.m.

View Brochure | Event Registration


Engaging Community Members to Cultivate a Culture of Patient and Family-Centered Care Webinar
Tuesday, March 20, 2018
2:00 PM - 3:00 PM
Live Webinar, Presented at your Facility

Fees:

There is no fee for this event.

The Institute of Medicine (IOM) has declared that patient-centered care is a hallmark of high-quality care.  Through these webinars, participants will learn best practice strategies to advance patient-centered care delivery and a culture which sustains it.  There is no cost to participate, but pre-registration for each webinar is required.  Tiffany Christensen, a nationally recognized public speaker and the author of three books exploring advocacy, end of life planning and partnership strategies in healthcare is the presenter.

The monthly webinars are being offered under the Hospital Improvement Innovation Network (HIIN) a CMS national initiative aimed at advancing patient and family engagement and reducing events of preventable patient harm.

Event Registration


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