Leaping From Staff to Management: The Next Steps
September 8, 2010   8:30AM - 3:30PM

Fees: Acute Care Hospital Member $225 per person for first and second Acute Care Member; $200 each for person three or more from the same Acute Care Hospital.; Other Member $260 per person for first and second CHA Other Members; $240 each for person three or more from the same CHA Other Member institution.; Non-Member $400

Vic Walton, routinely rated as an outstanding leadership and management-development educator, returns to offer this practical, highly interactive supervisory skills program to help participants manage both the people and business components of their job more confidently.
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 Crucial Conversations Training
September 14, 2010   8:30AM - 5:00PM

Fees: Acute Care Hospital Member $600 for the two-day program.; Other Member $700 for the two-day program.; Non-Member N/A

In response to numerous member requests for CHA to host this national, highly acclaimed training for healthcare professionals, we are pleased to announce this two-day program designed to give administrative, clinical, and operational healthcare teams the skills needed to address high-stakes issues, drive change, and sustain organizational improvement in quality care, patient safety, and productivity.

Exceptional Value!
We have negotiated a 40% discount off the public price for CHA members! We will accept the first 50 registrations. (A waiting list will be established to determine if the program should be offered a second time.)
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 Crucial Conversations Training
September 15, 2010   8:30AM - 5:00PM

Fees: Acute Care Hospital Member $600 for this two-day program.; Other Member $700 for this two-day program.; Non-Member N/A

In response to numerous member requests for CHA to host this national, highly acclaimed training for healthcare professionals, we are pleased to announce this two-day program designed to give administrative, clinical, and operational healthcare teams the skills needed to address high-stakes issues, drive change, and sustain organizational improvement in quality care, patient safety, and productivity.

Exceptional Value!
We have negotiated a 40% discount off the public price for CHA members! We will accept the first 50 registrations. (A waiting list will be established to determine if the program should be offered a second time.)
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 CBISA Advanced Training
September 16, 2010   9:00AM - 2:00PM

Fees: Acute Care Hospital Member $295; Other Member $350; Non-Member $495

Lyon Software will present CBISA Advanced™ training, a course designed specifically for community benefit professionals. All attendees need a basic level of experience and understanding of CBISA™ (data entry, defaults, previewing reports) and community benefit background (definitions, categories, importance). Participants will learn how to use the defaults and utilities in CBISA for more complete community benefit reporting, techniques to successfully evaluate and improve current programs, and how CBISA aligns with the Guide for Planning and Reporting Community Benefit.
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 Healthcare Reform—Round One: Meaningful Use
September 23, 2010   8:30AM - 3:30PM

Fees: Acute Care Hospital Member $99; Other Member $125; Non-Member $175

As a result of the American Recovery & Reinvestment Act (ARRA), federal incentive payments worth approximately $150 million to Connecticut hospitals will become available as early as 2011, if they become meaningful users of certified electronic health records (EHR) technology, report certain quality measures, and exchange patient data with providers and patients. This program will provide participants with the most up-to-date and practical information needed to take advantage of these incentives, and a forum to hear the views and ask questions of the experts.
Because qualifying for stimulus funds will require an organization-wide commitment, we encourage hospital teams including CFOs, COOs, CIOs, directors of health information management, reimbursement managers, in-house counsel, compliance and risk officers to join us for this comprehensive and practical program.

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 Root Cause Analysis—Identifying and Fixing Problems
October 13, 2010   8:30AM - 3:30PM

Fees: Acute Care Hospital Member $225 per person for 1–2, $200 per person 3 or more from the same CHA Acute Care Hospital Member institution; Other Member $250 per person for 1–2, $225 per person 3 or more from the same CHA Other Member institution; Non-Member $300

Despite time and money spent on process improvement, mistakes happen. Why? Because often process changes are not directed at the underlying causes and latent errors that set people up to make mistakes. This full-day, intensive workshop, designed to enable participants to actually practice RCA concepts and tools by working through a case, will provide solid practical skills that can immediately be put to use to improve patient safety in your organization.
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 2010 Nurse Leadership Forum
October 14, 2010   9:00AM - 3:30PM

Fees: Acute Care Hospital Member $225 per person for 1-4, $200 per person for 5–9, $180 per person 10 or more from the same CHA Acute Care Hospital Member.; Other Member $250 per person for 1-4, $225 per person for 5-9, $200 per person for 10 or more from the same CHA Other Member institution.; Non-Member $500

We are pleased and excited to announce that we have confirmed Steve L. Robbins, PhD, as the keynote speaker at the 2010 Nurse Leadership Forum. Dr. Robbins will present “Unintentional Intolerance: Creating Inclusion in a Healthcare Setting.” In addition to delivering the keynote address, Dr. Robbins, who was a featured speaker at the 2010 AONE Annual Meeting and Exposition, will also present a plenary session on developing a culture to overcome uncertainty, ambiguity, and stress, as part of the afternoon program.

Forum speakers have also been invited to present sessions on evidence-based practice, the engagement of nurses in quality improvement, meaningful use/HIT, and pay-for-performance models in nursing.
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 OPPS Proposed Rule for 2011
October 15, 2010   8:30AM - 12:00PM

Fees: Acute Care Hospital Member $185; Other Member $210; Non-Member $320

The Centers for Medicare and Medicaid Services (CMS) released the 2011 Outpatient Prospective Payment System (OPPS) Proposed Rule on July 2, 2010. Among the Rule highlights are refinements to physician supervision requirements, the status of APC payment rates, drug reimbursement, and changes mandated by the recently enacted Patient Protection and Affordable Care Act of 2010. The 2011 Rule requires hospitals to continue reporting quality data for the eleven HOP QDRP measures–with additional changes for 2012 and beyond. This program will provide a comprehensive overview to help reimbursement, revenue cycle, billing, regulatory, and HIM professionals get ready for OPPS implementation.
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 Coaching Skills to Improve Performance
October 26, 2010   9:00AM - 3:00PM

Fees: Acute Care Hospital Member $225 per person for 1–2, $200 per person 3 or more from the same CHA Acute Care Hospital Member institution; Other Member $250 per person for 1–2, $225 per person 3 or more from the same CHA Other Member institution; Non-Member $300

What does it take for a manager to be an effective coach? Is there a difference between managing and coaching employees for improved performance? Building trust, appreciating differences, encouraging growth, providing constructive criticism, and overcoming roadblocks to goal achievement are all part of the process. Creating a coaching climate for employees takes time, practice, and patience. And the results—engaged, results-oriented teams—are worth it!
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