Program Listing

If you have questions or experience problems registering, please contact CHA Education Services at 203-294-7263 or educationservices@chime.org.


Cancellation Policy

Cancellations received ten business days prior to the program date will receive a full refund minus an administrative fee. After that time, you may send a substitute. There is no refund.

Inclement weather

In the event of inclement weather, call 203-265-7611 after 6:30 a.m. and select option #4 for a cancellation update.


Cross Cultural Diversity & Inclusiveness Training - Four-Hour Session for Clinical Providers
Tuesday, February 16, 2016
8:30 AM - 12:30 PM
Other

Fees:

  • Acute Care Hospital Member: $100
  • Other Member: $100
  • Non-Member: N/A

CHA—in partnership with the Curtis D. Robinson Center for Health Equity at Saint Francis, Hispanic Health Council, and Connecticut Association of Healthcare Executives—is offering the Cross Cultural & Diversity Inclusiveness Training – Four-Hour Session for Clinical Providers at the Connecticut Institute for Primary Care Innovation (CIPCI) in Hartford on February 16.  The program was developed in direct response to member requests for an education program to help hospitals achieve the goal of improving cultural competence in the delivery of care – part of the CHA Health Equity Collaborative initiative and the AHA #123 Equity Pledge to Act to Eliminate Healthcare Disparities

This program has been modified from the original 10-hour, two-module training series to this four-hour session, and is designed for clinical staff.  A full description of the program along with driving directions and a registration form can be found in the program brochure.  

Please note: Early registration is advised.  Class size is limited to facilitate discussion and active engagement of learners.  While the majority of openings for this program are allocated to Saint Francis Hospital and Medical Center employees, a few slots are available to other CHA member hospitals on a first-come-basis.

This program is being held at the Connecticut Institute for Primary Care Innovation (CIPCI) in Hartford.

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CHA Regulatory Series—Wage and Hour Law Review
Monday, February 22, 2016
9:00 AM - 2:30 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

  • Acute Care Hospital Member: $175 for the first Acute Care Hospital Member attendee; $150 each for the second, third, and additional registrants from the same Acute Care Hospital.
  • Other Member: $200 for the first CHA Other Member attendee; $175 each for the second, third, and additional registrants from the same CHA Other Member Organization.
  • Non-Member: $275

This program will serve as a refresher for those generally familiar with wage and hour compliance issues—and as an introduction to key issues for those with new responsibilities in this area.  Participants are encouraged to bring real or hypothetical questions about regulatory interpretation to the session for an open discussion.

Registration and breakfast will begin at 8:30 a.m.

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Clostridium Difficile (C.diff) and Antibiotic Stewardship
Wednesday, February 24, 2016
9:00 AM - 3:00 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

Conference attendees will hear a patient story from the daughter of a patient who died from a C.diff infection.  Dr. Leonard A. Mermel, FACP, FIDSA, FSHEA, Professor of Medicine, Warren Alpert Medical School of Brown University, and Medical Director, Epidemiology & Infection Control Department, Rhode Island Hospital—who developed C.diff standards with CMS—will discuss the science of C.diff and current standards.  Kerry LaPlante, PharmD, FCCP, Professor of Pharmacy, University of Rhode Island, Kingston, RI; Adjunct Professor of Medicine, Brown University, Providence, RI; and Director of the Rhode Island Infectious Diseases Research Program, will discuss the microbiome and the impact of antibiotics on guts.  Additionally, Ann Spenard, Vice President of Consulting Services, Qualidigm, will discuss the project to prevent C.diff in our partner facilities, skilled nursing facilities, and other organizations across the continuum of care. For the closing session, Steve Tremain, MD, will help attendees formulate a plan for implementing this new knowledge.

The program is being presented as part of the Partnership for Patients HEN 2.0 educational series.

Because of a CMS directive that prohibits CHA from providing meals to participants, CHA will invoice your organization for the actual cost of coffee, a continental breakfast, and a light lunch for those registered.  There is no charge to CHA members for the program or materials provided to participants.

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HRO Leadership Method Training
Monday, February 29, 2016
9:00 AM - 4:15 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

Leadership Method Training is for organizations that are new to high reliability or for new management employees in organizations that are already on the high reliability journey.  Both hospital and ambulatory organization leadership practices will be addressed.  The leadership session is designed to teach your hospital or ambulatory leaders the concepts of high reliability science and behaviors.  The sessions are structured for leaders at the manager level and above.  Medicine, Nursing, Quality, and Radiology continuing education credits are being offered for these sessions.  

Breakfast and lunch will be provided.  Registration and breakfast begin at 8:30 a.m.

Event Registration


HRO Train-the-Trainer
Wednesday, March 2, 2016
9:00 AM - 4:15 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

The model for sharing high reliability training with the rest of the staff is Train the Trainer.  The training is scripted.  It requires an enthusiastic participant who is willing to make time to train others within your organization.  Other hospitals in Connecticut have trained educators, front-line managers, and senior leaders, including the CEO, as part of their training contingent.  Train the Trainer sessions are for hospitals and ambulatory practices.  We are offering Medicine, Nursing, Quality, and Radiology continuing education credits for these sessions.

Breakfast and lunch will be provided.  Registration and breakfast begin at 8:30 a.m.

Event Registration


HRO Fair and Just Accountability
Thursday, March 3, 2016
1:00 PM - 4:15 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

This session, for your Human Resources executives and anyone else who manages people, will train your staff to review performance from a standardized perspective when there is an adverse event – to focus on the behavior rather than the outcome.  Medicine, Nursing, and Quality continuing education credits are offered for these sessions.

Lunch will be provided.  Registration and lunch begin at 12:30 p.m.

Event Registration


HRO Safety Coach Training
Thursday, March 3, 2016
9:00 AM - 12:15 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

Safety Coaches are peer mentors, designed to recognize and acknowledge good high reliability behavior and to remind people about opportunities to improve behavior that does not stay true to high reliability concepts.  Medicine, Nursing, and Quality continuing education credits are offered for this session. 

Breakfast will be provided.  Registration and breakfast begin at 8:30 a.m. 

Event Registration


Cross Cultural and Diversity Inclusiveness Training
Monday, March 14, 2016
8:30 AM - 2:00 PM
Other

Fees:

  • Acute Care Hospital Member: $180
  • Other Member:
  • Non-Member:

In partnership with the Hispanic Health Council, the Saint Francis Center for Health Equity, and the Connecticut Association of Healthcare Executives, CHA is again pleased to offer Cross Cultural & Diversity Inclusiveness Training (CC&DIT)—a unique, comprehensive, and interactive program to achieve the goal of improving cultural competence in the delivery of care and addressing healthcare disparities.

The CC&DIT curriculum was developed in direct response to member requests for help in providing diversity education and is structured as a two-module program, each session five hours in duration—delivered once each week over a two-week period.  Training content is based on current research that emphasizes the idea that cultural competence is not achieved through a single training event—but is a lifelong commitment to learning, and professional skills development.  With over 200 members completing the training, program evaluations have been consistently positive about the value of this training.

The program provides an opportunity for hospitals who have taken the AHA #123 Equity Pledge to Act to Eliminate Healthcare Disparities to meet the requirement for training staff in cultural competence.

The second session will be held on Monday, March 21, 2016.

This program is being held at the Connecticut Institute for Primary Care Innovation (CIPCI) in Hartford.

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Staff to Management: Starting the Transition
Wednesday, March 16, 2016
9:00 AM - 3:00 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

  • Acute Care Hospital Member: $225 per person for first and second Acute Care Member attendees—$200 each for person three or more from the same Acute Care Hospital.
  • Other Member: $250 per person for first and second CHA Other Member attendees—$225 each for person three or more from the same CHA Other Member institution.
  • Non-Member: $300

Making the transition from being a staff person one day to a supervisor/manager the next is a significant step.  Transitioning from individual contributor to being effective in a leadership role is far more challenging and complicated than ever before and requires the ability to use the tools of diplomacy, negotiation, persuasion, and alliance-building to a greater degree than one used in the past. Managing the demands of your organization for high productivity and quality, combined with financial prudence and regulatory compliance, are only part of the equation.  You will discover that those tasks must be balanced with an excellent grasp of human relations skills in working closely and collaboratively with others and managing change.

Breakfast and lunch will be provided.  Registration and breakfast begin at 8:30 a.m.

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Conflict Management: Engaging the Difficult Employee
Thursday, March 17, 2016
9:00 AM - 3:00 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

  • Acute Care Hospital Member: $225 per person for first and second Acute Care Member attendees—$200 each for person three or more from the same Acute Care Hospital.
  • Other Member: $250 per person for first and second CHA Other Member attendees—$225 each for person three or more from the same CHA Other Member institution.
  • Non-Member: $300

It is clear to almost everyone that conflict is inevitable in life—in our personal lives as well as in the workplace.  Different personalities, different work styles, cultural/ethnic norms, and differences in generational mix, all lead to an endless possibility of conflict surfacing at work. 

What is not so clear is the role conflict plays in the process of change and effective team problem solving—both major factors in improving organization performance.  How can we recognize and manage the sources and trigger points of conflict?  When is conflict healthy—what makes it destructive?  How can we reduce or defuse unnecessary conflict?  What are the various styles of dealing with conflict, and the risks and benefits of each approach?

Breakfast and lunch will be provided.  Registration and breakfast begin at 8:30 a.m.

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2016 CHA Patient Safety Summit
Thursday, March 24, 2016
9:00 AM - 4:15 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

  • Acute Care Hospital Member: $275 each for the first, second, and third registrant from a CHA Acute Care Member Hospital; $225 each for person four and additional participants from the same Acute Care Member Hospital.
  • Other Member: $325 each for the first, second, and third registrant from a CHA Other member organization; $295 each for person four and additional participants from the same CHA Other member organization.
  • Non-Member: $550 for each Non-Member attendee.

Please join us for CHA’s 14th annual Patient Safety Summit, co-sponsored with Qualidigm.  The 2016 Patient Safety Summit will focus on worker safety and worker engagement—the next step on our High Reliability journey.  Additional details will be available over the next few weeks. 

Breakfast and lunch will be provided.  Registration and breakfast begin at 8:30 a.m.

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Making Healthcare Safer: An Introduction to High Reliability
Wednesday, April 13, 2016
9:00 AM - 3:00 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

  • Acute Care Hospital Member: $199 ($149 if registering by March 1, 2016)
  • Other Member: $199 ($149 if registering by March 1, 2016)
  • Non-Member: $250

Making Healthcare Safer: An Introduction to High Reliability will provide CHA's colleagues who are vendors, patients, allied schools and students, and partner post-acute care facilities an overview of the concepts related to high reliability.  The session will be held at CHA on Wednesday, April 13, 2016, from 9:00 a.m. to 3:00 p.m., taught by Steve Kreiser.  The cost is $250.00 per attendee, with special pricing of $199 for CHA members and an additional $50 discount ($149 per person) if you register your hospital partners by March 1, 2016.  Each full PSO member gets one free registration.  What a wonderful opportunity to send your PFAC leaders for training! 

Breakfast and lunch will be provided.  Registration and breakfast begin at 8:30 a.m.

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