Program Listing

If you have questions or experience problems registering, please contact CHA Education Services at 203-294-7263 or educationservices@chime.org.


Cancellation Policy

Cancellations received ten business days prior to the program date will receive a full refund minus an administrative fee. After that time, you may send a substitute. There is no refund.

Inclement weather

In the event of inclement weather, call 203-265-7611 after 6:30 a.m. and select option #4 for a cancellation update.


Preparing for Accountable Health Communities–Addressing the Social Determinants of Health
Wednesday, May 4, 2016
9:00 AM - 3:30 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

  • Acute Care Hospital Member: $25
  • Other Member: $25
  • Non-Member: $25

“Inadequate attention to and investment in services that address the broader determinants of health is the unnamed culprit behind why the United States spends so much on health care but continues to lag behind in health outcomes.” Elizabeth H. Bradley, PhD, Yale School of Public Health – The American Healthcare Paradox

Many patients and families who seek medical care in our hospitals and healthcare systems face daunting challenges in their personal lives. Food insecurity, housing insecurity, economic challenges, and other socially-determined factors negatively affect health outcomes and make it difficult for patients to engage successfully in their treatment. A growing and consistent body of evidence makes it clear that interventions exist to meet these challenges, improve health,
and reduce costs of care.

Healthcare delivery system leaders and clinicians have long recognized the impact of social factors on health, and that addressing patients’ social needs can be extremely complex. Yet,
clear signals from CMS and other payers increasingly require healthcare providers to plan to address this issue. CHA is pleased to announce it is working with Health Leads, a company
founded over 20 years ago to address social determinants of health, real time, at the point of care.

Please join us for a full-day educational forum designed to develop the strategy and resources your organization needs to connect patients with community-based resources that can improve their health and reduce unnecessary healthcare utilization.

Breakfast and lunch will be available.  Registration and breakfast begin at 8:30 a.m.

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HEN 2.0 – Reducing Adverse Drug Events: Strategies to Accelerate Improvement Webinar - Insulin Safety
Thursday, May 5, 2016
1:00 PM - 2:30 PM
Live Webinar, Presented at your Facility

Fees:

There is no fee for this event.

Reducing Adverse Drug Events is a topic area for focused improvement efforts nationally. Join Frank Federico, IHI, as he reviews key strategies proven to assist hospitals in managing their high-risk medication safety programs related to opioid, insulin, and anticoagulation usage. 

The program is being presented as part of the Partnership for Patients HEN 2.0 educational series.

Event Registration


Transitioning From Staff to Management: What’s Next?
Thursday, May 5, 2016
8:30 AM - 3:30 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

  • Acute Care Hospital Member: $225 per person for first and second Acute Care Member attendees—$200 each for person three or more from the same Acute Care Hospital.
  • Other Member: $250 per person for first and second CHA Other Member attendees—$225 each for person three or more from the same CHA Other Member institution.
  • Non-Member: $300

Whether recently assigned to the role of manager or a seasoned veteran, it is important to determine how well your problem solving, critical thinking, and decision making skills are keeping pace with the everchanging healthcare environment. For those who attended “Staff to Management: Starting the Transition” in September 2015 or March 2016, this is the second course in the two-part program and provides additional development for all managers who want to continually improve their skills.

Breakfast and lunch will be provided.  Registration and breakfast begin at 8:00 a.m.

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Leading in a VUCA Environment
Friday, May 6, 2016
9:00 AM - 3:00 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

  • Acute Care Hospital Member: $225 per person for first and second Acute Care Member attendees—$200 each for person three or more from the same Acute Care Hospital.
  • Other Member: $250 per person for first and second CHA Other Member attendees—$225 each for person three or more from the same CHA Other Member institution.
  • Non-Member: $300

The scope and pace of change in healthcare is unrelenting. VUCA is an acronym that describes an environment that is Volatile, Uncertain, Complex, and Ambiguous—a military term that was created during the Cold War and reused during the Middle East conflicts. Healthcare fits the description perfectly—and as the landscape continues to evolve, learning the strategies and principles of VUCA Leadership will enhance focus and agility. This workshop will blend didactic and experiential material, giving leaders practical tools to engage their employees in shaping organizational culture and achieving outcomes that drive operational excellence.

Breakfast and lunch will be provided.  Registration and breakfast begin at 8:30 a.m.

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Cyber Resilience Workshop
Tuesday, May 10, 2016
12:30 PM - 4:00 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

In partnership with the Department of Homeland Security, CHA is pleased to offer the Cyber Resilience Workshop. The session is designed to introduce cyber security stakeholders and practitioners to cyber resilience concepts and to build capability and capacity across key performance areas related to cyber security, IT operations, and business continuity within critical services. The workshop is targeted to executive and operations managers within critical infrastructure (public and private) sectors, and will result in tangible, useful “take-away” information related to risk-based decision-making and security planning for critical IT services underpinning core operations.

This half-day session allows participants to practice—via scenarios, activities, and templates—process improvement, and to demonstrate capability-building over and above the mere production of improved IT security controls and countermeasures. Attendees will also gain an awareness of modern cyber security threats and current trends in the context of protecting and sustaining IT services related to core business functions and mission objectives. Participants will leave with greater awareness of decision criteria for cyber incidents, vulnerabilities, and business continuity applications.

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Using High Reliability to Improve the Patients' Experience
Friday, May 20, 2016
9:00 AM - 12:15 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

This program focuses on highly reliable staff behaviors that enhance patient satisfaction and HCAHPS scores.  Lynn Pierce of HPI, an alumna of Baptist Hospital in Pensacola, FL (home of the 2003 Malcolm Baldrige Quality Award), will be back as the instructor.  Medicine, Nursing, and Quality continuing education credits are offered for these sessions.  

Breakfast will be provided.  Registration and breakfast will begin at 8:30 a.m.

Event Registration


Using High Reliability to Improve the Patients' Experience
Friday, May 20, 2016
1:00 PM - 4:15 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

This program focuses on highly reliable staff behaviors that enhance patient satisfaction and HCAHPS scores.  Lynn Pierce of HPI, an alumna of Baptist Hospital in Pensacola, FL (home of the 2003 Malcolm Baldrige Quality Award), will be back as the instructor.  Medicine, Nursing, and Quality continuing education credits are offered for these sessions.  

Lunch will be provided.  Registration and lunch will begin at 12:30 p.m.

Event Registration


CHA Nurse Preceptorship Program
Monday, May 23, 2016
8:30 AM - 3:45 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

  • Acute Care Hospital Member: $125 per person for the first and second CHA Acute Care Hospital Member attendee—$99 each for person three, and additional participants from the same CHA Acute Care Hospital member organization.
  • Other Member: $150 per person for the first and second CHA Other Member attendee—$125 each for person three, and additional participants from the same CHA Other Member institution.
  • Non-Member: $250

Supporting and strengthening the work of nurse preceptors is critical to the development of new nurses and retention of the highly skilled staff registered nurses who teach them at the bedside.

CHA’s Nurse Preceptorship Program has routinely received positive feedback, featuring a curriculum developed by a team of educators from hospitals and schools of nursing, and designed to provide core content that is foundational for the role of nurse preceptor. This one-day program includes presentations and interactive sessions that cover topics such as roles and responsibilities, characteristics of a professional role model, basics of teaching and learning, tools and strategies for effective communication, principles of constructive feedback delivery, and evaluating competence. The Nurse Preceptorship Program will serve to
start new nurse preceptors off with critical information and also may be of interest to nurse preceptors that have not had this content, or would like to be refreshed on these concepts.

Breakfast and lunch will be provided.  Registration and breakfast begin at 8:00 a.m.

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HRO Cause Analysis - Two-Day Training
Wednesday, May 25, 2016
8:30 AM - 4:30 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

The session will be held from 8:30 a.m. to 4:30 p.m. on Wednesday, May 25 and Thursday, May 26.  Cause analysis teaches staff how to evaluate events, patterns of events, and causes of events, and then helps staff ascertain how to implement solutions.  The sessions are for quality staff, safety staff, risk management staff, and other staff that respond to events.  Medicine, Nursing, and Quality continuing education credits are offered for these sessions.

Breakfast and lunch will be provided on each day.  Registration and breakfast will begin at 8:00 a.m. on each day.

Event Registration


HRO Train-the-Trainer
Thursday, June 2, 2016
9:00 AM - 4:15 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

The model for sharing high reliability training with the rest of the staff is Train the Trainer.  The training is scripted.  It requires an enthusiastic participant who is willing to make time to train others within your organization.  Other hospitals in Connecticut have trained educators, front-line managers, and senior leaders, including the CEO, as part of their training contingent.  Train the Trainer sessions are for hospitals and ambulatory practices.  We are offering Medicine, Nursing, Quality, and Radiology continuing education credits for these sessions.

Breakfast and lunch will be provided.  Registration and breakfast begin at 8:30 a.m.

Event Registration


HRO Rounding to Influence
Friday, June 3, 2016
9:00 AM - 12:15 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

The program teaches leaders how to go out on the units to coach, mentor, and sustain high reliability habits and practices.  Medicine, Nursing, and Quality continuing education credits are offered for this session.

Breakfast will be provided.  Registration and breakfast will begin at 8:30 a.m.

Event Registration


HRO Problem Solving with the Top 10
Friday, June 3, 2016
1:00 PM - 4:15 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

When issues are identified in Safety Huddle, how do you solve them and maintain the other projects you are doing?  Problem Solving with the Top 10 is a tool for prioritizing and implementing projects without losing sight of the core value of safety.  Medicine, Nursing, and Quality continuing education credits are offered for these sessions. 

Lunch will be provided.  Registration and lunch will begin at 12:30 p.m.

Event Registration


HEN 2.0 – Reducing Adverse Drug Events: Strategies to Accelerate Improvement Webinar - Anticoagulation Safety
Monday, June 13, 2016
2:00 PM - 3:30 PM
Live Webinar, Presented at your Facility

Fees:

There is no fee for this event.

Reducing Adverse Drug Events is a topic area for focused improvement efforts nationally. Join Frank Federico, IHI, as he reviews key strategies proven to assist hospitals in managing their high-risk medication safety programs related to opioid, insulin, and anticoagulation usage. 

The program is being presented as part of the Partnership for Patients HEN 2.0 educational series.

Event Registration