Program Listing

If you have questions or experience problems registering, please contact CHA Education Services at 203-294-7263 or educationservices@chime.org.


Cancellation Policy

Cancellations received ten business days prior to the program date will receive a full refund minus an administrative fee. After that time, you may send a substitute. There is no refund.

Inclement weather

In the event of inclement weather, call 203-265-7611 after 6:30 a.m. and select option #4 for a cancellation update.


Lean Principles: Process Flow and Value Stream Mapping in Healthcare
Thursday, January 15, 2015
9:00 AM - 2:00 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

  • Acute Care Hospital Member: $279 per Acute Care hospital member attendee (total cost for both sessions)
  • Other Member: $309 per CHA Other member attendee (total cost for both sessions)
  • Non-Member: N/A

As the demands of health reform drive change in all areas of healthcare delivery, hospital leaders are focused on transforming their organizations through strategies that simultaneously increase revenue and sharply reduce costs. Lean principles offer leaders a management system and methodology that eliminates road blocks and allows hospitals to improve the quality of care for patients by reducing errors and waiting times. It is a systematic approach to reducing costs and risks, while simultaneously setting the stage for growth and expansion.

This two-session program will explain the value of applying Lean principles and methodology to improve healthcare—by providing examples of specific benefits that accrue when the people that actually do the work look at the details of processes and fix things where the work is done. Starting with a basic definition of Lean concepts and management methods, participants will learn how to define value for the patient (the customer) and eliminate common wastes in healthcare. Because one of the essential tools in applying Lean thinking is Value Stream Mapping (VSM), participants will learn how to use this technique through an interactive mapping exercise, which will have immediate "back home" application for understanding process flow and its impact on making measurable improvements.

Participants must attend both sessions, which will be presented following registration and a light breakfast at 8:30 a.m., from 9:00 a.m. to 2:00 p.m.

The second session will be held on Thursday, January 22, 2015.

View Brochure | Event Registration


2015 Joint Commission Standards and National Patient Safety Goals Update
Thursday, January 22, 2015
9:00 AM - 4:30 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

  • Acute Care Hospital Member: $345 for first-third registrant; $275 for the fourth and additional registrant from the same CHA acute care member hospital
  • Other Member: $375
  • Non-Member: $425

National expert Diana Scott, VHA, will join us to present CHA’s annual full-day program outlining The Joint Commission’s new standards and national patient safety goals for 2015, and challenges from 2014 with strategies for compliance. Ms. Scott will also review survey process changes incorporating the new patient safety systems chapter, second generation tracers for nutrition services, ambulatory clinics, and surgical services, as well as best practices for a successful survey.

CHA is also pleased to have Mark Crafton, Executive Director of Communications and External Relations at The Joint Commission (TJC), and Ann Scott Blouin, Executive Vice President of Customer Relations at TJC, join us for the program. Their presentations will cover the CMS-required survey process changes, significant developments in hospital options for the submission of core measure data to The Joint Commission, and compliance data on challenging accreditation standards in Connecticut hospitals.

View Brochure | Event Registration


HRO Creating Sustainability for High Reliability Organizations
Tuesday, January 27, 2015
9:00 AM - 12:00 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

Breakfast will be served from 8:30-9:00. 

This session is for leaders in the organizations that have trained staff in high reliability behaviors and practices and are looking for techniques to improve the likelihood that high reliability does not become a flavor of the month.

Event Registration


HRO Safety Coach Training
Tuesday, January 27, 2015
1:00 PM - 4:00 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

Lunch will be served from 12:30-1:00.  

Safety Coaches are peer mentors who help remind employees about the safety practices and behaviors that your organization has adopted.

Event Registration


HRO Leadership Method Training for Ambulatory Practices
Wednesday, January 28, 2015
9:00 AM - 4:00 PM
Other

Fees:

There is no fee for this event.

Breakfast and lunch will be served.

This ambulatory session will be held off-site (address to follow) and all ambulatory participants are welcome to join us. 

Leadership sessions teach the science of safety and behaviors and practices of High Reliability organizations.

Event Registration


HRO Leadership Method Training for Hospitals
Thursday, January 29, 2015
9:00 AM - 4:00 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

Breakfast and lunch will be served.

This Leadership session is for new Level 3 hospitals and any new hires in previously trained Level 3 hospitals.  Leadership sessions teach the science of safety and behaviors and practices of High Reliability organizations.

Event Registration


HRO Cause Analysis - Two-Day Program
Tuesday, February 3, 2015
9:00 AM - 4:00 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

This two-day program will be held on Tuesday, February 3 and Wednesday, February 4 from 9 a.m. to 4 p.m. each day and breakfast and lunch will be served each day. 

Cause analysis teaches staff how to evaluate events, patterns of events, and causes of events and then helps staff ascertain how to implement solutions.

The sessions are for quality staff, safety staff, risk management staff, and other staff that respond to events.

Event Registration


HRO Rounding to Influence
Monday, February 9, 2015
1:00 PM - 4:00 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

Lunch will be served from 12:30-1:00.

Rounding to Influence is for leaders who want to learn how to be more effective up on the units, when they are coaching staff and reinforcing behaviors.

Event Registration


HRO Safety Coach Training
Monday, February 9, 2015
9:00 AM - 12:00 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

Breakfast will be served from 8:30-9:00.

Safety Coaches are peer mentors who help remind employees about the safety practices and behaviors that your organization has adopted.

Event Registration


HRO Leadership Method Training for Hospitals
Tuesday, February 10, 2015
9:00 AM - 4:00 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

Breakfast and lunch will be served.

This Leadership session is for new Level 3 hospitals and any new hires in previously trained Level 3 hospitals.  Leadership sessions teach the science of safety and behaviors and practices of High Reliability organizations.

Event Registration