In concert with a national call to action to eliminate disparities and achieve health equity, CHA’s efforts to address diversity and disparities issues culminated in 2011 in the launch of the CHA Diversity Collaborative: From Intent to Impact, a first-ever, multi-year, statewide endeavor to:

  • Increase diversity in hospital governance and senior management.
  • Improve cultural competence in the delivery of care.
  • Increase supplier diversity.

This groundbreaking initiative is modeled on the Institute for Healthcare Improvement’s successful clinical collaborative structure in which individual hospital teams work together to improve care. 

Today, teams comprising more than 150 people from 28 hospitals are working together to implement improvement strategies and interventions, share best practices, collect data, and use metrics to track performance and progress. 

Hospitals participate in live learning sessions and monthly webinars featuring national experts.  CHA’s Vice President of Health Equity provides in-hospital staff training, research, and information to support each hospital’s needs.

Currently, CHA is working with hospitals to implement the enhanced 2013 National Standards for Culturally and Linguistically Appropriate Services in Health and Health Care (CLAS Standards).   The CLAS Standards are intended to respond to demographic changes, improve quality of services and care, and meet legislative, regulatory, and accreditation mandates.  By strategically incorporating the 15 CLAS Standards into the fabric of our hospitals, more culturally and linguistically appropriate services will ultimately advance health equity, improve quality, and help eliminate healthcare disparities.

CHA is an active member of the Institute for Diversity in Health Management (IFD), participating in IFD education, and using and promoting IFD-developed tools.  Partnerships have also been established with the Connecticut Chapters of the American College of Healthcare Executives, the NAACP, and the National Association of Health Services Executives, as well as the New England Regional Health Equity Council, the Connecticut Commission on Health Equity, and the Hispanic Health Council

As part of its commitment to support and engage diverse entrepreneurs and businesses, and implement strategies to increase hospital purchasing of supplies from diverse businesses, CHA recently held its fifth Supplier Diversity Forum, which provided senior executives and purchasing decision makers from hospitals the opportunity to learn about products and services offered by CHA’s approximately 50 diverse vendors.  CHA actively seeks to identify opportunities for diverse vendors through its CHA Supplier Diversity work Group, established in 2009, and by working closely with the Greater New England Minority Supplier Development Council.

To learn more, contact Marie Spivey, EdD, CHA’s Vice President, Health Equity at spivey@chime.org or 203-294-7379.

Video: CHA Diversity Collaborative Update, 2013