| Directory
of Hospital Patient Representative Contacts
CHA's
29 not-for-profit acute care member hospitals share a common
dedication to quality care and patient satisfaction.
Feedback from patients and family members is a vital component
of hospitals' efforts to continuously improve the patient
experience. To facilitate contact with CHA-member hospitals,
a directory of Patient Representative contacts follows:
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The
William W. Backus Hospital
Mary
Rahaim, Director of Volunteer Services
Phone: 889-8331, ext. 6320
E-Mail:
mrahaim@wwbh.org
Bridgeport
Hospital
Lynn
Charbonneau, Director, Patient Relations
Phone:
203-384-3704
E-Mail:
alchar@bpthosp.org
Rhonda
Way
Patient
Relations
Phone:
203-384-3704
E-Mail:
arway@bpthosp.org
Bristol
Hospital
Andrea
Adams, Patient Partner
Phone:
860-585-3657
E-Mail:
aadams@bristolhospital.org
Pamela
Urso, Patient Representative
Phone:
860-585-3659
E-Mail:
purso1@bristolhospital.org
The
Hospital of Central Connecticut
Patient
Relations
Phone:
860-224-5011
Connecticut
Children's Medical Center
Jane Baird, Advocacy Coordinator
Phone:
860-545-8561
E-Mail:
jbaird@ccmckids.org
Danbury
Hospital
Linda
McGrory, Patient Representative Coordinator
Phone:
203-797-7430
E-Mail:
linda.mcgrory@danhosp.org
Day
Kimball Hospital
Virginia
Army, Director, Pastoral Care & Volunteer Services
Phone:
860-963-6344
E-Mail:
varmy@daykimball.org
John
Dempsey Hospital
Carlene
Bartolotta, Director, Patient Relations
Phone:
860-679-3176
E-Mail:
bartolotta@nso1.uchc.edu
Greenwich
Hospital
Christine
Beechner, Director, Patient and Guest Relations
Phone:
203-863-4746
E-Mail:
christineb@greenhosp.org
Griffin
Hospital
Patient
Relations
Phone:
203-735-7421
E-Mail:
griffin@griffinhealth.org
Hartford
Hospital
Joe
D'Amato, Patient Advocate
Phone:
860-545-1400
E-Mail:
jdamato@harthosp.org
Brenda
Davila, Patient Advocate
Phone:
860-545-1400
E-Mail:
Bdavila@harthosp.org
Heather
Sullivan, Patient Advocate
Phone:
860-545-1400
E-Mail:
Hsullivan@harthosp.org
The
Charlotte Hungerford Hospital
Margaret
Mancuso, Director, Patient Relations
Phone:
860-496-6488
E-Mail:
mmancuso@hungerford.org
Johnson
Memorial Hospital
Lou
Ann Cannella, Director, Patient Relations/Volunteer Services
Phone:
860-684-8484
E-Mail:
LouAnn.Cannella@jmhosp.org
Lawrence
& Memorial Hospital
Verna
L Swann, Patient Relations Coordinator
Phone:
860-442-0711, Ext: 5032
E-Mail:
patient_relations@lmhosp.chime.org
Manchester
Memorial Hospital
Adriana
Hilerio, Patient Representative
Phone:
860-647-6886
E-Mail:
ahilerio@echn.org
Middlesex
Hospital
Patient
Relations
Phone:
(860) 344-6000
MidState
Medical Center
Catherine
Fuschino, Assistant to the Vice President for Patient Care Services
Phone: 203-694-8203
Lynn Faria, Director, Community Relations & Community Wellness
Phone: 203-694-8731
E-Mail:
lfaria@midstatemedical.org
Milford
Hospital
Christine
Brown, Assistant to the Director of Volunteer Services
Phone:
203-876-4062
E-Mail:
christine.brown@milfordhospital.org
Karen
Kipfer, Director of Volunteer Services
Phone:
203-876-4061
E-Mail:
Karen.Kipfer@milfordhospital.org
New
Milford Hospital
Dorothy
Christman, Public Relations Coordinator
Phone:
860-350-7216
E-Mail:
christmand@newmilfhosp.org
Norwalk
Hospital
Elizabeth
Pritchard, Director, Patient Satisfaction
Phone:
203-852-2990
E-Mail:
jimmi.pritchard@norwalkhealth.org
Rockville
General Hospital
Sarah
Roy, Senior Patient Representative
Phone:
860-872-5205
E-Mail:
sroy@echn.org
Saint
Francis Hospital and Medical Center
Lorraine
R Hurd, Patient Ombudsman
Phone:
860-714-4606
E-Mail:
lhurd@stfranciscare.org
Tobye
Karl, Director of Volunteer Services
Phone:
860-714-4278
E-Mail:
tkarl@stfranciscare.org
Saint
Mary's Hospital
Nancy
Feola RN, Patient Advocate
Phone:
203-709-6286
E-Mail:
nfeola@stmh.org
Hospital
of Saint Raphael
Joan
Jordan, Patient Representative
Phone:
203-789-3751
E-Mail:
jjordan@srhs.org
Donna
Massaro, Patient Relations Manager
Phone:
203-867-5503
E-Mail:
dmassaro@srhs.org
St.
Vincent's Medical Center
Darol
Bates, Director, Patient Relations
Phone:
203-576-5140
E-Mail:
dbates@svhs-ct.org
The
Stamford Hospital
Deborah
Fedeli, Director, Patient Centered Services
Phone:
203-276-4020
E-Mail:
dfedeli@stamhealth.org
Lauren
Mallozzi, Senior Patient Relations Partner
Phone:
203-276-7706
E-Mail:
lmallozzi@stamhealth.org
Waterbury
Hospital
Virginia
Potrepka, Manager, Customer Service & Patient Advocacy
Phone:
203-573-7386
E-Mail:
vpotrepka@wtbyhosp.org
Windham
Community Memorial Hospital
Mary
Horan, Director of Family Centered Care
Phone: 860-456-6766
E-Mail:
mhoran@wcmh.org
Yale-New
Haven Hospital
Jeannette Hodge
Director, Patient Relations,
Volunteer and Interpreter Services
Alix Elkin
Manager, Patient Relations
Lynn Cermola
Manager, Patient Relations
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